Customer service was excellent

Very helpful, friendly staff

Harry fairbairns staff were very helpful, considering that we all are dealing with this corona virus, they could not have been any more nicer thank you for asking.

Excellent staff doing an excellent job

Absolutely brilliant service from Adam at the sales, the manger, Charmain and the full team at Harry Fairburn Kirkcaldy. Definitely going back there for the next car.

Warm & welcoming staff. Relaxed atmosphere. Listened to my requirements with no pressure & met all my expectations.

Car order not delivered via email. Unable to track car's build progress.

I got excellent service

Charmaine and her team were excellent and looked after me and were available to answer any queries

Friendly and efficient service. My salesman, Giovanni Lanni kept me up to date with how my purchase was progressing

everything well explained

No problem helpful staff

From the minute i arrived the staff were very friendly and helpful

Good at keeping me informed of the new procedures because of Covid. I had a few questions to ask which were answered well, helping me understand the service procedures. However I waited over an hour to collect my car beyond the time given.

All the staff were very friendly and helpful and made sure I got the right car for me.

Good handover and Sean was very helpful. He sorted out the 3 months free insurance which was great.

Brilliant, I was kept up to date with the whole process

Experienced a very personal and helpful sale.

Have bought over 25 BMW and MINI's from Harry Fairbairn always top notch

The staff were very helpful, everything explained well and generally interested in making sure we got what we wanted and made sense. Never felt pressured at any point.