OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
34 ratings and 25 comments received in the last 90 days.
29 March 2024
Nothing was to much trouble
29 March 2024
Easy to arrange the work and carried out at a time that suited me together with updates on progress
29 March 2024
The work done appears to have rectified the issues I had with the car battery. What work undertaken was fully explained to me as well as the reason for the issue. Cost of work done was less than expected
26 March 2024
Very. Was kept up to date with details and given option on repair work to be carried out
26 March 2024
The staff were really friendly and helpful and totally professional. From the friendly greeting at the door to bringing the car to me when I went to pick it up I was made to feel like a valued customer.
24 March 2024
Top notch service, kept me up to date with progress.
24 March 2024
Car returned sparkling and clean
21 March 2024
I am giving a 5 for the service received at branch. I would like to give feedback on the service reception. I would score them a 3/4 for the amount of times I needed to call before getting through to a representative.
21 March 2024
The classic mini is a car I always longed for and the service throughout has been exceptional
04 April 2024
Whole experience was seamless from start to finish