Drop down ButtonDrop down Button< ££ >Teaser Link Arrowco2

Customer Reviews.

sales

5

Well looked after by staff

10 July 2017

service

4

Very informative

06 July 2017

service

1

Customer service was terrible

04 July 2017

sales

5

Thoroughly knowledgeable staff from start to finish.

04 July 2017

sales

5

My wife purchased a Mini Cooper S in March 2017 and I found the sales team more friendlier and inviting than any other dealerships I have used over the past 5 yrs...and I have bought 6 new cars in that time.

04 July 2017

service

5

Completely satisfied with Harry Fairbairn Kirkcaldy staff. Very helpful, pleasant staff.

04 July 2017

sales

5

Service at centre was fab. Dave was very helpful and so were the other staff members

30 June 2017

sales

5

I received my car quickly I didn't have to wait long. The customer service was excellent

29 June 2017

service

5

Same reply as the first question.

27 June 2017

service

5

Customer service was very professional.

26 June 2017

service

1

See above. No explanation and then when I did speak to the manager Jon the attitude appeared to be that I should be grateful they'd fitted a premium tyre.

16 June 2017

sales

5

There was a great selection of cars onsite (Harry Fairbairn Kirkcaldy) - including my car. The salesman (Giovanni Lanni) was very helpful - knew his stuff but wasn't pushy at all. A big factor in my buying (as I was only in killing time TBH!)

12 June 2017

sales

4

I would have liked to have been updated on the progress on my order a bit more regularly

12 June 2017

sales

5

Friendly , knowledgeable, kept in contact - drinks always offered at garage. Car came sooner than expected. Loved the unvailing in special space.

24 May 2017

service

5

I was phoned when car was ready to collect and was cleaned inside and outside.

23 May 2017

service

3

Usual service expected but poor vacuuming of car and no air freshener or mints. Small things make all the difference when dealing with premium service centres over Joe bloggs garage.

17 May 2017

sales

5

Very friendly and informative.

09 May 2017

sales

5

Very friendly and did all they could to help us. Nothing was a problem.

27 April 2017

sales

5

Always fantastic service from HF

27 April 2017

service

5

Service date and time to suit. All staff very polite and helpful. Greeted at door when arrived. Looked after well whilst waiting on car by staff. Staff explained well all work carried out. Car vacumed and washed. Overall excellent customer service .